Summary:
S. João Hospital launches a new project to reduce emergency room congestion.
The initiative is called “Call Before, Save Lives.”
30% of emergency visits are unnecessary, showcasing the need for this change.
Similar models are already operating in Gaia and Matosinhos hospitals.
The goal is to improve service efficiency and patient care.
New Access Model at S. João Hospital
Starting today, S. João Hospital in Porto has launched the project “Call Before, Save Lives.” This initiative aims to ease the burden on the largest emergency service in northern Portugal.
30% of emergency visits at S. João are from patients who did not need to use the service. Photo: Leonel de Castro/Arquivo
The new access model is already in place in other hospitals, such as those in Gaia and Matosinhos. This strategy is expected to help manage the high volume of patients effectively and ensure that those in urgent need receive timely attention.
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